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As a New Yorker summering in South Florida, I recently contacted fluidfreeride MIAMI because I wanted a fun, affordable and eco-friendly way to get around. I purchased two scooters--a CITYRIDER and a Horizon, which respectively go up to 17-22 mph--that have surpassed all expectations.
Staying in the bicycle-friendly community of Weston, I use my scooter constantly--whether taking my daughter to class, running to the grocery store or heading out for a bite to eat. All I need are my wheels and a helmet (and some tasty shades, of course), and I'm off to the races. Bike paths and sidewalks are my M.O. No more sitting in traffic, shelling out for gas or paying obscene car rental fees. And if I want to daytrip (e.g., visit Key Largo, Hollywood or South Beach), the scooter fits inside the trunk of most Uber vehicles.
The team at fluidfreeride MIAMI is top shelf. Edgar, in particular, provided excellent customer service, taking time to understand my wants and needs as a first-time buyer and then responding to my questions. When I later had to swap out a tire, he made sure that the repair process was quick and seamless. If only my auto mechanic was this good.
Rumor has it that fluidfreeride has opened a storefront in NYC. They'll have to bring their A-game if they want to compete with Team Florida. :)
The Inokim OXO is easily the most solid, stable, and comfortable scooter I've ever had the pleasure of riding. It's got a massive deck that let's you really stretch your feet out, the battery seems to just go forever, and it has loads of power. It's not the kind on uncontrollable neck-snapping power that other scooters deliver, it has a very controllable and predictable throttle curve that gives you total confidence and control. The real stand-out feature to me is the suspension. I don't know what magic Inokim has worked to achieve this, but it's firm enough to keep the scooter planted in turns and stable at high speeds, but it's plush enough to make the ride VERY comfortable and soak up any bumps or cracks in the road you encounter. This scooter is truly a one-of-a-kind that stands out from the rest with high-end features and a build quality that can't be beat. It's virtually SILENT going down the road, even when the quality of the road is poor. No creaks, squeaks, groans, or any other noises can be heard from the scooter, it's unbelievable.
I'd also like to shine a light on FluidFreeRide for having exceptional customer service. I originally ordered an Inokim Quick 4 Super and had a couple of issues with that scooter (I think that's also a great scooter, but I may have gotten a dud), they didn't hesitate to respond to any of my concerns in a timely manner and offered right away to replace the scooter. I decided that I'd rather upgrade to the OXO which I had already ridden and knew I liked, they were happy to take back the Quick 4 and ship out an OXO. I paid the difference and sent them proof if shipping, they shipped out the new scooter the next business day, long before they even received the other one back. Seriously, this is a business that treats their customers right, I'll definitely be purchasing from them again and wouldn't hesitate to recommend them to others.
All-in-all, I'm extremely satisfied with the OXO and FluidFreeRide. I've already upgraded the grips and handlebars to a wider set and added a storage bag, I'm looking forward to putting in many miles (and smiles) on my scooter.
I'm 58 years old and its my first time on a scooter! I've had my horizon just over a week, speedometer reads 263kg and I have had no issues. She's well made and carries 185lbs with no problems. I seem to like Level 1. It is a perfect speed for viewing. Yeah I love it! Thanks
When it comes to Customer Service in this new Micro Mobility PEV Market... Consumers are hard pressed to find great, reliable, responsive Customer Satisfaction (minded) Vendors, especially when they need them to come through for them, and WE really NEEDED it this time!!!
I have found just that in dealing with FluidFree Rides over the years, they SHOW UP... My original Nami Burn-E Viper purchase was one of (25) damaged or in my case completely destroyed during shipping with FedEx. Julian and his amazing Staff over at FluidFree Rides not only took care of my issue but every person affected with this horrible FedEx shipping experience, by immediately shipping out Brand New Nami Burn-E Viper Scooters– using a Private Shipping Company (Forward Air), with each Electric Scooter Quality Inspected, individually wrapped to a single Pallet, and individually (direct) shipped to each and every Customer affected. I buy a lot of EXPENSIVE Power Scooters, and had my fair share of damaged goods, late deliveries or being stuck with damaged unusable Scooter. This type of attention to detail and Consumer Safety exceeded any of my expectations (no other Vendor in the Industry has EVER demonstrated nor invested this type of money in their response) FluidFree Rides STEPPED UP big time, setting Industry Precedence.
I received a Brand New, undamaged Nami Burn-E Viper exactly how it left their Warehouse (individually wrapped, on a single Pallet). FluidFree Rides has proven with their consistent, detailed attention to providing Quality Customer Care and Quality Products... that they are indeed the "Real Deal" and Customers can ALWAYS rest, knowing that Fluid will look out for Consumer Safety while providing the Highest level of Quality Products.
Thank you Julian... for ALL you do behind the scenes. You and your whole Team at FluidFree Rides ROCK!!
I truly appreciate your commitment to providing the highest Standards of Quality Customer Service and Quality Products to every Customer who buy Electric Scooters, Accessories and other Micro Mobility items, parts or Service from your Company. We NEED MORE VENDORS like FluidFree Rides in this unique Transportation Industry.
I wasn’t worried from the start because I knew their customer service would be able to help! I emailed them and someone responded the next day. I sent in photos and Adam was helpful and I am already looking forward to having a fixed and ready-to-use scooter! So happy with my purchase @ fluid free ride.
I’ve had the Horizon scooter for just under a month now. I couldn’t be happier with it. I did a lot of online research prior to ordering this scooter online. This was the only one I found that has the battery life (range) and power (speed) at this price point. As for range, you’ll get every inch of what is advertised, unlike other brands. As for the speed, I’ve reached 24 mph on a flat road. If you live on campus or commute in the city, this is the scooter for you. Buy with confidence. It’s a great little 2 wheeler.
Perfectly fine to get this scooter the first time you tried it even 25mph. It's the best item i ever buyed in my opinion and for real being honest. The best 700 dollars scooter that travels much further than some scooters. Buying this scooter saves much more money than renting a scooter everyday, plus overal has more value it can offer as it runs much faster and further than the rental scooters on the sidewalk, depends by person by respect both are fun to ride on the streets. This scooter will make you excited to ride everytime you get on to it. If your thinking to buy it, and if your confident that all the specs fits you? Then I'll do it. Overall I want to rate this a 5, I had no problems with it whatsoever, and after you charge this scooter for 6 hours, depended how after you ride, you ride less, you charge less and I love how you can ride this scooter everytime you feel like it without charging for hours the next day you wake up.
Let me tell you the folks at Fluid Freeride have the best customer service I have ever encountered. Their product is top notch and I have yet to be disappointed by anything that comes from Fluid Freeride.
Fluidfreeride is an awesome company. Shipping is free and fast. Best costumer service and im thankful i found them.. Horizon is my first e-scooter and i never driven one before. I wanted a new way of transportation coz i dont want to pay for gas, registration, insurance and pricey maintainance anymore. then i found fluidfreeride. Sold my old ford ranger for this and its all worth it. The build is topnotch and the ride is great. Thanks fluid. i hope soon there will be an upgrades on the horizon like make it a dual motor.? Coz i know ill be riding it for a long time. Great E-scooter for daily commuter. Continue building awesome machines like this.. Always ride safely. Wear your helmet.
Very nicely designed and the ride is smooth and powerful. Handles great on and off road. Service from Fluidfreeride has been great too, shipping and response to my requests have been extremely fast. I'm now a loyal customer. Added a trailer hitch and it pulls the trailer effortlessly. Also mounted a GoPro, rear view mirror, and taillight with turn signal. Set it up to go 40 mph but it gets a little scary over 30, the red button (front motor switch) is like an afterburner. Completely worth the expense to have that front motor
Hands down this is "the one". Pictures do not do it justice. It's not some fay little scooter. This machine is built very well. The handling is fantastic. The amount of torque the motors have is still surprising and I'm getting used to it now. Very powerful!! The ABS disc brakes are a life saver, no really, and work without any wobble or negative characteristics. Stops quickly for how fast it goes. I can't say enough good things about it. All my buddies want one now, I know that. This scooter is BADASS!! Also, my experience with customer service has been nothing but positive. Fantastic product, fantastic company!!
The Mercane WideWheel 2019 is the best scooter on the market in its price range.
I've been debating on several scooters for a long time. I've had my eye on the WW since the 2019 model has a ton of torque and a 28mph top speed. It's got an attractive price but I still left it in my cart.
Fluid Freeride reached out to me with a special additional discount code that I couldn't resist. I purchased this scooter and received it in a few days.
It's been the most fun I've had commuting to work and the WW is a blast to ride.
The Horizon is the best investment i ever made in regards to electric scooters, its a very good ride and its very comfortable.
This is a good basic commuter scooter, one of the best feature wise in this price point. The suspension compensates for road and sidewalk imperfections the range is at over 26 miles on the higher model. The ride is smooth and reliable. Some adjustments to the riding experience can be made in the menu system which gives more customization than a lot of scooters at or near this price point. This folds to be very small (including the handlebars) and weighs about 40 lbs. it is a lot of bang for the buck. This is a single motor scooter. I would not take this one deep off road for that reason. For off road I use my Mantis 8 pro. But for going around south beach or any downtown area I really enjoy the horizon.
Ive had so many different forms of transportation in my life. Many have been more recreational than actually functional. This Inokim OX can be a great recreational scooter. A great weekend fun ride. HOWEVER, this is not just a recreational "toy". It is solid safe substantial transportation to commute to work, run errands, visit friends AND be a weekend warrior. I've had two electric and two gas scooters. This is by far the best. Smooth. Rides like a cloud. Stops on a dime. Very safe and visible lighting system. Wear a helmet no matter how safe you feel. Customer support is personal and prompt. Trust me, you wont be disappointed. If something is not right, they will make it right. The accessories are perfect. This takes you almost to the top of the electric scooter world. I may have to try other models. I'm not a little guy and this unit FLYS FAST. I cant tell you enough, this is not a toy. It is transportation. Well done FluidFreeRide. You did good. When you own an Inokim OX, you make friends. EVERYBODY wants to see it and ride it, and I let them. Scooters build bridges and make friends