Returns & Shipping

Can I return my electric scooter?

Can you expedite my order/ship overnight?

Do I have to pay import taxes if I order internationally?

Do you ship internationally?

How can i track my order?

How do I cancel my order if it has already been shipped?

How do i safely pack my scooter?

How do I start a return?

How much does shipping cost and how long does it take for in stock products?

How to hold my package at the closest Fedex location from my address?

What happens if my package shows delivered but I didn’t receive it?

What if my package shows a pending tracking status?

What is Navidium shipping insurance?

When will I receive a credit for my return?