We know warranty and service can be a concern for anyone buying an electric scooter.
At fluidfreeride, we want to create a worry-free experience throughout your scooter’s lifetime: Every scooter purchased at fluidfreeride.com comes with a 12-month warranty
📣 Important Notice: Changes to Lifetime Warranty Policy
Dear Riders,
As part of our transition to new management, we have made important updates to our warranty policy to ensure long-term sustainability and consistent service for all customers.
Effective 04/2025, Fluid Free Ride will no longer offer lifetime warranty or lifetime service coverage.
This change applies to all purchases made on or after this date.
What is Changing?
🔴 Lifetime Warranty – Discontinued
🛠️ Lifetime Service Commitment – Discontinued
What is Still Available?
✅ 12-Month Standard Warranty on all new purchases
✅ Optional Extended Warranty (available at checkout or within 30 days of delivery)
✅ Ongoing Support including:
- Free remote diagnostics
- Access to parts and repairs
- Repair instructions and partner service referrals
We’re committed to supporting every rider with reliable service and fair coverage—just without the lifetime promise. If you purchased your scooter before 04/25 your coverage will be subject to new management approval on a case to case basis.
Thank you for your understanding and continued trust.
— The Fluid Free Ride Team