Preorder info
We make every effort to plan for proper stock levels in order to offer quick shipping to our customers.
Sometimes we do not estimate demand correctly
We are navigating through this by offering preorders.
You get a nice discount and know for sure that you will get your scooter as soon as supply comes in.
In the product listings, we call out the approximate shipment date for your scooter that is valid at the time of purchase.
It is possible that, at a later date, this expected shipment date changes for orders placed at that later time.
If you do not hear from us on email, you can expect your scooter to ship as communicated at time of your order.
Delays can always happen, but we did build in a little bit of buffer. In the best case, you can get your scooter a little earlier, in the worst case, it may get a little delayed.
Any preorder can be cancelled for a full refund free of charge at any time prior to shipment.