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Horizon Battery 48V 10.2 Ah

Regular price
$465.00
Sale price
$465.00
Regular price
Unit price
per 
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  • Horizon

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Free Shipping >50$

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50% off Parts

For Your Scooter If Purchased From fluidfreeride

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us-based

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Horizon Battery 48V 10.2 Ah

Regular price
$465.00
Sale price
$465.00
Regular price
Unit price
per 

Customer Reviews

Based on 4 reviews
50%
(2)
0%
(0)
0%
(0)
25%
(1)
25%
(1)
S
Steven m. (New Jersey, United States)

Horizon Battery 48V 10.2 Ah

H
Hans G. (Minnesota, United States)

Ok

A
Ande S. (Washington, United States)
Disappointed in the whole experience

We purchased a brand new scooter around 18 months ago. One of the reasons we purchased from this company was they had a service center located in Seattle which is where we live. After 18 months of owning the scooter and using it regularly, the battery died. It was not stored in freezing temperatures nor was it left unused for months at a time. Despite the scooter being only 18 months old, the company required us to purchase a brand new battery. And, because their service center had recently closed in Seattle, we were required to find a shop who would do the work for an additional fee. In the end, we had to spend almost as much on the brand new battery and labor then we did on the whole scooter. In this particular situation, we do not feel that the company was really looking out for the customer and we were disappointed.

J
John A. (Louisiana, United States)
broken skooter

i bought a battery because i was told its what i needed on a product less than a year old. apprently batteries are not warrantied....but that neither here nor there because the battery i bought did not fix the problem. also, the design of this thing and the battery removal is hilariously complicated. its comical actually. jose with customer sercvice has been very nice and polite. i think i shoud get a new product to be made whole.

johnny

Hi John,

I am sorry to hear about the issues you've experienced.
Batteries are certainly covered under your one-year warranty unless the issues are not related to manufacturing defects. Our support team will be contacting you with a solution to your case.

BR

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Customer Reviews

Based on 4 reviews
50%
(2)
0%
(0)
0%
(0)
25%
(1)
25%
(1)
S
Steven m. (New Jersey, United States)

Horizon Battery 48V 10.2 Ah

H
Hans G. (Minnesota, United States)

Ok

A
Ande S. (Washington, United States)
Disappointed in the whole experience

We purchased a brand new scooter around 18 months ago. One of the reasons we purchased from this company was they had a service center located in Seattle which is where we live. After 18 months of owning the scooter and using it regularly, the battery died. It was not stored in freezing temperatures nor was it left unused for months at a time. Despite the scooter being only 18 months old, the company required us to purchase a brand new battery. And, because their service center had recently closed in Seattle, we were required to find a shop who would do the work for an additional fee. In the end, we had to spend almost as much on the brand new battery and labor then we did on the whole scooter. In this particular situation, we do not feel that the company was really looking out for the customer and we were disappointed.

J
John A. (Louisiana, United States)
broken skooter

i bought a battery because i was told its what i needed on a product less than a year old. apprently batteries are not warrantied....but that neither here nor there because the battery i bought did not fix the problem. also, the design of this thing and the battery removal is hilariously complicated. its comical actually. jose with customer sercvice has been very nice and polite. i think i shoud get a new product to be made whole.

johnny

Hi John,

I am sorry to hear about the issues you've experienced.
Batteries are certainly covered under your one-year warranty unless the issues are not related to manufacturing defects. Our support team will be contacting you with a solution to your case.

BR