The WideWheel electric scooter's brake caliper, under certain circumstances, might fail. Until further notice, we recommend NOT to use your WideWheel. Please see below for background.
Fluidfreeride will keep all WideWheel owners informed about the current status and solution for this issue. All official communication will be posted here as well as FAQs further below.
Update Sep 10 2019
First, we again urge all riders to NOT USE the WideWheel until the issue has been resolved.
The good news is, fluidfreeride’s engineer has analyzed the issue in great detail and understood with certainty under what circumstances the caliper failure occurs. We have communicated our findings to the manufacturer (Mercane in Korea), who in turn have instructed their caliper supplier to make the necessary adjustments to the caliper production and assembly process. For those of you interested in the full report by our engineer, please see here.
We are currently validating a procedure that will allow the effective testing whether a caliper is faulty.
We will send you another update regarding the test and next steps for our customers in due course.
In the meantime, please refer to this post for further updates and FAQs.